top of page
Gelato

PRIVACY POLICY

Who is responsible for the processing of your data?

Company name: IHZ ITALIA by Tourplan srl

VAT NUMBER: 01069401006

Legal mail: tourplansrl@pec.it

Address: Viale Libia, 5 - 00199 Roma

Phone: +39 068553560

Email: info@ihz.it

Security Manager for data protection: Alfonso Ruggiero 

email: alfonso@ihz.it

 

For what purpose do we treat your personal data?

We treat the personal data you provide us for the following purposes:

 

  1. Fulfill the duty of information and obtain the consents required by the new European regulations for the protection of personal data.

  2. Mediation in the sale of tickets or reservation of places in all kinds of means of transportation, reservation of rooms and services in tourist companies as well as the organization and sale of tourist packages, through retail agencies or directly for final clients.

  3. Sending commercial communications of our products or services, unless you express your will not to receive them by any means. In any case, the authorization to treat your data for this purpose is voluntary and your refusal would only result in the fact that you would not receive commercial offers of our products or services.

 

What data do we deal with?

Within the framework of the provision of the services offered by IHZ ITALIA by Tourplan srl and within the limits and purposes agreed upon by yourself, Unique Travel will only process the data that is strictly necessary for the correct management of the contractual relationship and / or the provision of the services requested.

 

IHZ ITALIA by Tourplan srl will only make use of the data that you have provided us during the contractual and / or mercantile relationship, preserving them later for a term of four years following the regulations for tax purposes.

 

However, if you authorize us, IHZ ITALIA by Tourplan srl will continue to keep your information for sending commercial communications that we consider to be of your interest: promotions, discounts, new routes, etc.

 

In any case, you can always exercise the rights granted by the current regulations contacting us through the preferred communication channel.

 

What is the legitimacy for the treatment of your data?

The Law authorizes IHZ ITALIA by Tourplan srl  to process your data within the framework of the existing contractual relationship between you and our company. However, in IHZ ITALIA by Tourplan srl we always want to have your trust, so we keep you informed at all given times of the data we collect, why we do it and how we use it, always requesting your express consent.

 

To which recipients will your data be shared?

Depending on the services you have contracted, fromIHZ ITALIA by Tourplan srl we may be obliged to communicate your data to third parties (hotels, airline companies, train, ferry ...), and it may be the case that these third parties are outside the European Economic Area (International Transfers) in which case we will take the necessary measures to guarantee the security and correct treatment of your data.

 

Also, for the correct provision of services (web hosting, support, email marketing, etc.), different service providers hired by our entity could have access to the personal information necessary to perform their functions. These services provided by third parties are necessary for the development of our activity and, at all given times, the processing of data they carry out is governed by a contract that links the recipient of the data to our company.

 

In no case will the third parties to whom we have provided your personal data use the information for purposes other than those for which the personal data have been specifically communicated, being obliged to process your data in accordance with the guidelines stipulated by our entity, to our privacy policy and current regulations on data protection.

 

IHZ ITALIA by Tourplan srl, in its commitment to privacy and the protection of your personal data, will choose only service providers that offer sufficient guarantees to apply appropriate technical and organizational measures, so that the treatment is in accordance with the applicable legislation on data protection and guarantee the protection of the User's rights.

 

What are your rights when you provide us with your data?

You, as the sole owner of the data provided, are recognized by the law a series of rights that you can exercise at any given time:

 

Access.- You have the right to obtain from IHZ ITALIA by Tourplan srl , as responsible for the processing of your personal data, access to the data that we are handling at any given time, as well as detailed information about certain aspects of the data treatment that we are carrying out.

 

Rectification.- You have the right to rectify your personal data when it is inaccurate and to be completed when they are incomplete.

 

Deletion.- You have the right to request the deletion of your personal data at all times, although the exercise of this right may imply the impossibility for IHZ ITALIA by Tourplan srl to lend or continue to provide the contracted services.

 

Limitation of the treatment of your data.- You have the right to request the limitation regarding the processing of your personal data, although the exercise of this right may imply the impossibility for IHZ ITALIA by Tourplan srl to loan or continue to provide you with the contracted services.

 

Opposition to treatment of your data.- You can oppose the processing of your data. In this case, the entity will stop treating your personal data in accordance and within the limits established in the Law. The exercise of this right may imply the impossibility for IHZ ITALIA by Tourplan srl to lend or continue to provide contracted services

 

Right to the portability of your data.- You have the right to receive a copy of the personal data that IHZ ITALIA by Tourplan srl is treating, in a structured format, of common use and mechanical reading and to transmit them to another data controller.

 

Right to withdraw consent.- You can, at any time, withdraw the consent granted to IHZ ITALIA by Tourplan srl for the treatment of your personal data in a general way or with respect to a specific purpose, without affecting the legality of the treatment based on the consent prior to its withdrawal.

 

You can exercise these rights by contacting the person responsible for the data. For this, you can use the contact information provided at the beginning of this document.

COOKIE POLICY

This website uses a traffic analyzer that uses small programs called and known as "cookies" that give us certain information about the use of our website:

 

We can collect information about your computer, including, in this case, your IP address, operating system and browser type. Those are statistical data about how you browse our website. The cookies contain information that is transferred to the hard disk of your computer.

 

Cookies help us improve our website and provide a better and more personalized service. Specifically, they allow us:

 

  • Make an estimation on numbers and use patterns.

  • Store information about your preferences and customize our website in accordance with your individual interests.

  • Accelerate your searches.

  • Recognize you when you return to our site.​

This website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files located on your computer, to help the website analyze the use made by users of the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted and stored by Google on servers in the United States. Google will use this information on our behalf in order to keep track of your use of the website, compiling reports on website activity and providing other services related to website activity and Internet use. Google may transmit such information to third parties when required by law, or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate configuration of your browser, however, we inform you that if you reject the use of cookies you may not be able to enjoy the full functionality of this website. By using this website, you consent to the processing of your information by Google in the manner and for the purposes indicated above. For these purposes, it is reported that Google Inc. is considered a "safe harbor" in terms of personal data protection regulations.

 

The User gives his prior consent, unless otherwise indicated, to the use of "cookies". The User also authorizes the follow-ups of his IP during the navigation on the website.

 

You can refuse to accept cookies by activating the settings in your browser that reject cookies. However, if you select this configuration, you may not be able to access certain parts of this website or you may not take advantage of some of our services. Unless you have adjusted your browser settings to reject cookies, our system will produce cookies when you connect to our website.

 

Following the European guidelines of the data protection regulations that may be affected by the use of cookies, we inform that the different Internet browsers have configuration tools so that the User, voluntarily, can deactivate and/or eliminate these cookies or activate the private browsing mode in the browser.

bottom of page